Privacy Policy

PRIVACY POLICY 

In accordance with the current regulations on data protection as well as our commitment to transparency regarding the processing of personal data, we provide you with information about such processing through the website. ttdeye.comTTDEYE, Inc. ownership

What are the purposes and legal basis for processing your data?

Regarding the registered users of the Online Storethe website (hereinafter, the "Online Store Users"):

Your personal identifying data that you must provide mandatory when registering as a User of the Online Store (i.e. first and last name, ID number or passport number, phone number, email address, and postal address) will be processed for the purpose of (i) maintaining the contractual relationship we have with you to process and send you the products you purchase through the Online Store and to evaluate your customer shopping experience through satisfaction surveys by any means), with the legal basis for processing being the execution and maintenance of that contractual relationship; as well as (ii) unless you have opposed at the time of your registration by checking the corresponding box enabled for that purpose, keeping you informed of our offers and promotions regarding our products and services similar to those contracted by sending commercial communications that may be personalized based on the creation of a commercial profile using your provided identifying data as well as your purchase history by any means you may have provided (i.e. by email, SMS, or postal mail), our legitimate interest being, to the extent that we understand, there is a reasonable expectation on your part that we send you such types of communications and that your rights do not prevail. In any case, please note that no automated decisions will be made based on that profile and that you may at any time oppose receiving such commercial communications through the means enabled for that purpose in the “Newsletter Subscription” section within the “My Account” section of the Online Store, by sending an email to info@ttdeye.com or through the means enabled for that purpose which includes all commercial communication you receive.

Similarly, in the event that you have accepted the installation of our non-strictly technical cookies to enable the functioning of the website, we will also use your browsing data on the website for the purpose of sending you the previous commercial communications tailored to your interests, with the legal basis being your consent in the case of having accepted the website's cookies. At any time, you can withdraw your consent by uninstalling these cookies through your browser. In the event of withdrawing your consent, this will not affect the lawfulness of the processing carried out prior to that.

Regarding users who have signed up for our serviceNews (hereinafter, the “Users”News”):

Your identifying data (i.e. your email address) that you must provide to subscribe to our News service and stay informed about our offers and promotions will be processed for the purpose of sending you such commercial communications via email, with the legal basis for processing being your consent. You may withdraw your consent at any time by exercising your right to erasure through the means indicated below. If you withdraw your consent, it will not affect the lawfulness of the processing carried out prior to that.

Regarding those users who have used any of the contact methods available at any given time through dand the website– for expositional but not limited purposes, the contact form, the online chat, the email address - as well as through our accounts on social media (hereinafter referred to as the "Contacts"):

The identifying data you provide will be processed solely and exclusively for the purpose of attending to, managing, and resolving the inquiry and/or issue for which you have contacted us, with the legal basis being the maintenance of the contractual relationship or the pre-contractual measures requested by you for the resolution of the inquiry and/or issue raised.

Please note that if you contact us through any of our social media accounts, the terms of use and privacy policies of those tools/social networks will apply. Be sure to read and understand them before using those tools and/or social networks to contact us.

How long will we keep your data?

The personal data you provide will be retained:

i. Regarding the Users of the Online Store: As long as the contractual relationship we maintain with you lasts and as long as you do not request its deletion through the means indicated below.

ii. Regarding Users News: As long as you do not request your cancellation or deletion through the means indicated below.

iii. Regarding Contacts: For the strictly necessary time to attend to, manage, and resolve the inquiry and/or incident for which you have contacted us.

However, please note that we may retain your data if we are obligated to do so until the expiration of legal responsibilities, in which case it will be duly blocked and made available exclusively to the judges, courts, and competent public administrations.

To whom will your data be communicated?

Your personal data will not be disclosed to any third party, unless we are legally obliged to do so, that is, we receive an administrative or judicial request that would require us to disclose your data to an administrative or judicial authority, in which case we will only disclose the data that we would be strictly obliged to.

The above is without prejudice to the suppliers we may turn to for the provision of the requested services and who, in any case, will treat them in their capacity as data processors solely and exclusively for the provision of the services.

What are your rights when you provide us with your data?

Access, rectification and deletion:You have the right at any time to request access to your personal data, request the rectification of inaccurate data, as well as request its deletion.

Opposition to receiving commercial communications (only applicable to Online Store Users, although Users may also use the means provided for this purpose to unsubscribe) News):You have the right to object at any time to receiving commercial communications about our offers and promotions through the means provided for this purpose in the "Newsletter Subscription" section of the "My Account" section of the Online Store, by sending an email to info@ttdeye.com or through the means provided for this purpose that includes all commercial communication you receive. In this case, we will retain your data for the purpose of not sending you such commercial communications from that moment on.

Limitation and portability:In certain cases, you may have the right to request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of claims as well as to request the portability of your data.

You can exercise the rights mentioned above by emailing info@ttdeye.com, indicating the right you are requesting and identifying yourself along with a photocopy of your ID or equivalent document.

We inform you that we will address your request within the legally established deadlines and that, in any case, you have the right to file a complaint with the Control Authority.